If you are experiencing trouble logging in and you have logged in once, it could be you're experiencing a cookie issue where your browser remembers your previous login credentials before the access change. Try these steps to resolve the issue.
- If you are logged into GC Insights, please log out.
- Open a new browser session and login.
- If the problem persists, you will need to clear all cookies and cache and then login. Click here for Chrome instructions on how to clear cache & cookies.
If the problem doesn't resolve by following these steps, contact the support team using the Support & Help beacon.